introduction
holdcast is perfect for companies that want and need dynamic on-hold messages. New functions have been added, making holdcast more efficient. The 7.0 version allows total control of the content, with automatic updates through WEB (http). There are no interventions from operators or personnel, making it light, simple and trustworthy.
With a scheduling system and individual manipulation of phrases and soundtracks, holdcast is diverse in many ways, making communication in your company much more efficient and pleasant.
With holdcast you communicate much more:
• messages are directed according to your convenience, at the best hours and in the best days.
• greeting messages and exact time
• information concerning products and services, seasonal events, location, office hours, fax number, ordering and delivery information, web pages etc.
• special messages for special dates
• competitive advantages
• channel with tips and curiosities about your products or segment
• insertion of adverts and jingles, and much more.
how it works
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| Once installed, the program begins transmitting your on-hold telephone messages programmed according to your company’s convenience. |
compatibility and configuration
Once the instructions are followed, there will be no need for an exclusive computer for holdcast, since you can use the system within the normal service flow of your company.
• operational systems: Windows 2000 or later versions, Linux, Mc OS X, FreeBSD
• Pentium processor or AMD equivalent above 900MHz
• soundcard installed and configured
• speakers with P2 outlet (optional)
• RAM memory: 256 Mb
• RAM free memory: 32 Mb
• Hard-disk free space: 70 Mb (minimum recommended)
• Audio cable connected to PABX of the computer that will receive system
• PBX configured for external music on-hold
• internet access, broadband preferable
• Proxy configurations free for adequate communication from the system to HOLDLINE servers.
The system is compatible with main telephone centers, including Asterisk.
